Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out our contact or quote-request form, we collect the information you submit, which may include: your full name, company name, email address, phone number, facility type, service needed, and preferred frequency of service. We use this information solely to respond to your inquiry and provide the requested services.

Information collected automatically

When you visit the Site, certain technical information is collected automatically, including your IP address, browser type, pages visited, and the date and time of your visit. This information is gathered through Google Analytics 4 and is used only in aggregate to understand how visitors use the Site and to improve our online presence.

2. Cookies

The Site uses cookies — small text files stored on your device — for analytics purposes through Google Analytics 4. You may configure your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly. A cookie-consent notice is presented on your first visit; you may decline non-essential cookies at any time.

3. How We Use Your Information

• To respond to your quote requests, questions, and service inquiries.
• To provide and coordinate cleaning services you have engaged us to perform.
• To analyze Site usage in aggregate and improve the user experience.
• To comply with applicable legal obligations.

We do not use your information for automated decision-making or profiling, and we do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: Our contact form is processed by Web3Forms, a third-party form submission service. Information you submit is transmitted to them solely to deliver your message to us. Web3Forms does not store or use your data for any other purpose.
• Analytics: Aggregated, anonymized usage data is shared with Google Analytics 4 to help us understand Site traffic.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and, if you become a client, for the duration of the business relationship plus any period required by applicable law. Analytics data is retained in accordance with Google Analytics 4's default retention settings (14 months).

6. Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out of analytics: Install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your personal information. We do not sell personal information. To exercise any of these rights, please contact us using the information in Section 9 below.

7. Third-Party Links

The Site may contain links to third-party websites (including our LinkedIn and Instagram profiles). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Children's Privacy

The Site is directed to businesses and professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: